Q1: Not cleaned well

A:

This product has two speeds, you can press the button twice to adjust the speed to high speed, please use it with detergent, the cleaning effect is better.

Q2: Not working, wont charge

A:

Please check the blow to find the problem:

1. The wrong adapter is used or the adapter cable is broken. 

2. Whether the adapter is plugged in properly. 

3. The socket is out of power. 

4. If the above automatic exclusions are not correct, it may be that the charging port is not conductive and the board inside is broken.